Privacy Policy

This Privacy Policy explains how Varnova International Trades ("Varnova", "we", "us") collects, uses, discloses and safeguards information when you use our website or engage our freight, documentation, lead generation or company registration services.

Information We Collect
We collect information you provide directly — such as your name, email, phone number, company name and enquiry details submitted through our contact, newsletter or tracking forms — along with limited technical data (such as browser type and pages visited) collected automatically to keep the site secure and working correctly.

How We Use Information
We use the information you provide to respond to enquiries, prepare quotations, deliver the services you request, send updates you have opted into, and improve our website. We do not sell your personal information.

Sharing of Information
We share information only with the carriers, customs brokers, government portals or compliance partners strictly necessary to deliver the service you have requested, and with service providers who help us operate the website, under confidentiality obligations.

Data Retention & Security
We retain enquiry and shipment information for as long as reasonably necessary to deliver our services and meet legal obligations, and apply reasonable technical and organisational measures — including encrypted password storage and access controls — to protect it.

Your Choices
You may request access to, correction of, or deletion of your personal information by contacting us using the details on our Contact page. You may unsubscribe from marketing emails at any time using the link provided in those emails.

Changes to This Policy
We may update this Privacy Policy from time to time; the "last updated" date will reflect the most recent revision. Continued use of the website after changes constitutes acceptance of the updated policy.