Shipping Policy

This Shipping Policy explains how freight bookings made through Varnova International Trades are handled, tracked and communicated.

Booking Confirmation
Once a freight booking is confirmed, you will receive a shipment or container number that can be used on our Container Tracking page for live status updates.

Transit Times
Estimated transit and arrival times are provided by our carrier partners and are estimates, not guarantees — they can shift due to port congestion, customs holds, weather or carrier schedule changes. We will notify you of material delays as soon as we are informed.

Customs & Documentation
Delivery timelines assume complete and accurate documentation is provided in advance. Missing or incorrect documentation can delay customs clearance at origin or destination; our documentation team is available to help avoid this.

Cargo Insurance
We strongly recommend cargo insurance for all shipments. Uninsured cargo is carried at the shipper's own risk beyond the carrier's standard liability terms.

Delivery & Discrepancies
Please inspect cargo on delivery and note any visible damage or discrepancy on the delivery documentation before signing. Report any issue to your Varnova specialist within 48 hours of delivery.

Contact
For a specific shipment query, use our Container Tracking page or contact your assigned freight specialist directly.